Positive Reviews
positive:
True Southern hospitality..
Many guests have given the front desk high marks for their cheerful and professional customer service, noting that they seem pleased to accommodate special requests and share their knowledge of the area. The chef at Sage Restaurant receives many compliments on her steaks and seafood, which are served by friendly, attentive wait staff.
positive:
Comfortable rooms in a good location
Guests generally report that the recently renovated rooms are spotlessly clean and spacious, with comfortable, modern furnishings. Some guests enjoy catching a glimpse of the water from their upper floor rooms, and many note that the hotel is conveniently close to shopping and restaurants. Downtown is a five-mile drive, and many historical attractions are within 10-20 minutes by car.
positive:
Very fit for the fit
Fit travelers often comment that the 24-hour fitness center is large and well-equipped by hotel standards. Kids of all ages enjoy a dip in the sparkling outdoor pool.
Negative Reviews
negative:
A noisy night for some..
Guests on lower floors have been disturbed by noise from the lobby and bar area in the evenings, while a few other light sleepers were kept awake by traffic noise or a noisy air conditioning unit.
negative:
Inconsistent housekeeping..
While many guests report very clean rooms, some guests return after a day of sight-seeing to find their rooms not yet made up, or else made up with too little attention to the details, such as refilling the coffee supply or replacing wet towels.
negative:
Not a pedestrian-friendly neighborhood..
Several guests note that while there is a big mall just across the street, there is no overpass or pedestrian crossing, so it is a little daunting to get there, or to any of the nearby restaurants, on foot.