Positive Reviews
positive:
Close to local amenities.
Located just off the interstate, this hotel provides the ideal place to stay if you're on a long road trip. It's also well located for visits to local attractions and to central Mobile, and it benefits from numerous nearby conveniences - there are restaurants and shops galore within walking distance.
positive:
Professional, friendly staff.
With 24-hour service at the front desk, you'll be well taken care of at anytime of the day or night. Guests say that staff members are professional and courteous in their attitude, and will do everything they can to rectify problems or to provide useful advice for your stay in Mobile.
positive:
Good leisure facilities.
With both a pool and fitness center, Baymont Inn and Suites Mobile offers decent leisure facilities for your downtime. There's nothing better than a dip in the outdoor pool on a sunny day, while you can keep up with your workout schedule with the gym equipment.
Negative Reviews
negative:
Poor standards of cleanliness.
Stained sheets, roach sightings, mold in the bathroom.. the list of guest complaints about this hotel focuses on the lack of cleanliness, which seems to be widespread. Sure, the housekeeping team do a cursory vacuuming and tidy-up each day, but this place needs a ton of bleach and a lot of scrubbing.
negative:
Numerous maintenance issues.
Alongside the cleaning issues, maintenance checks in this somewhat aged hotel don't seem to be carried out with the greatest of attention, meaning that guests regularly encounter problems such as leaking air conditioning units, missing TV remotes, or dead plug sockets.
negative:
Sluggish plumbing.
If you thought the maintenance issues were limited to the bedroom, you won't be happy when you discover some of the problems in the bathroom. Many guests complain about slow drainage and blocked pipes which means that water often pools in the shower and sink.