Positive Reviews
positive:
Easily located.
This hotel is well demarcated, and located off main roads so even guests that are not familiar with the area, will find it quite easily. Guests have found help contacting the Extedndesstay Rochester South itself when on their way to it, in case they get lost.
positive:
Friendly and personable staff members.
The members of staff at the Extedndesstay Rochester South are known to assist guests wherever possible. Their friendly and personable attitudes make interacting with them a pleasure, and guests may bring any of their queries to their attention, without any worry.
positive:
Well-cleaned rooms and public areas.
The entire property is very well kept, and guests have found upon returning for another stay that they can expect the same scenario each time. The rooms as well as the surrounding grounds are well maintained, and very clean.
Negative Reviews
negative:
Not welcoming to smokers.
If any smokers find themselves staying at the Extedndesstay Rochester South, will find that they are not well received, and are expected to stand outside to enjoy their cigarettes, even if its sub-zero temperatures.
negative:
Breakfast stands to be better.
The morning meal, by far the most important meal of the day, stands to be a lot better than what s supplied. The only food on offer are the basics such as oatmeal, some fruit, and cereal bars.
negative:
Noisy heater.
With the well below freezing temperatures outside in winter, guests have found great use for the heaters in their rooms. Unfortunately, light sleepers are not too impressed with the noisy units though, but have had to accept the fact they either freeze, or attempt to sleep with noise.