Positive Reviews
positive:
The Location is Handy
Guests mentioned that they were able to easily reach shopping and dining destinations while staying here. Also, a lot of feedback came from guests who were staying here while receiving medical treatment at the Mayo Clinic. They echoed the sentiment that this is a well-situated property.
positive:
The Rooms Are Spacious and Modern
Guests were happy with the appearance of and amenities within their rooms. They found the accommodations were larger than they expected, and very up to date. Furthermore, guests said most of their needs were met by amenities that made short or long stays more manageable.
positive:
The Staff Are Very Accommodating
Guests provided many examples of how the staff members went out of their way to be helpful, especially when bad weather or other unexpected circumstances caused problems. Furthermore, they said the staff were very approachable and friendly.
Negative Reviews
negative:
No Utensils Provided in Kitchenette Rooms
Some rooms at this property feature kitchenettes with sinks, refrigerators and cooktops. However, guests were dismayed to discover that utensils are not provided, and neither are plates. Guests said they wish those omissions were noted on the website so they would have been prepared.
negative:
Loud Traffic Noise
Guests were disrupted by traffic noise when staying here. The problem was especially common with rooms that faced the highway.
negative:
Breakfast Does Not Impress
Feedback indicated that the free breakfast provided by the hotel could have been a lot better. Usually, guests complained about the selection not being extensive enough, and often did not feel the breakfast added anything to their stays.