Positive Reviews
positive:
"Hooray for Dollywood!"
The famed Dollywood is less than three miles away and is just one of a number of attractions that are within easy reach of the hotel. There are water rides at Splash Country, the Wheel at Pigeon Forge Island and a host of attractions to engage the visitor. Gatlinburg is also nearby.
positive:
Easy going, pleasant staff.
They seem to sail through everything that is thrown in front of them. The front desk takes the brunt; even complaints from pet owners who think that pets should stay ... free!?.
positive:
Nice, clean rooms.
Well maintained rooms are clean with nice quality bathroom areas. Beds are comfortable and if you're looking for bugs and cockroaches ... forget it!
Negative Reviews
negative:
Smells and stains.
Everything smells as if it has never been cleaned. Furniture, surfaces and carpets where walking in socks results in a caking of grime. No thanks! Places can be cheap and lacking in amenities. That's OK, but dirt is the kiss of death. It's false economy to save money and stay here when, for just a bit more, you are relieved of health and hygiene concerns.
negative:
Tiny proportions.
The pool is small; very small - and a strange shape too. They take this theme through to the car park which is tight and difficult to get in and out of. Everything is OK ish but, at the end of the day, it doesn't represent full value for money.
negative:
Hardly a jet set Jacuzzi.
The room Jacuzzi seems to be clean and grime free. Everything smells of bleach, mirrors are clean, etc. just perfect! There is, though, significant evidence of long term dirt coming from inside the jets themselves; so any Jacuzzi appeal disappears .. down the plughole!