Positive Reviews
positive:
Decent range of shops and restaurants nearby
Despite being some distance from central Amarillo, guests said that they had all the amenities they could possibly need close by. While not fancy, the range of restaurants in the area were said to be more than adequate. Also mentioned was the shopping at the nearby Westgate Mall, which was said to offer a wide range of shops.
positive:
Easy access from the highway
It seemed it was the hotel's easy access from the I-40 that most impressed guests when staying here. They said that the proximity of the hotel to the exit made it exceptionally easy to find when arriving, and was also useful for getting around when traveling to a fro to their destinations.
positive:
Very comfortable bed
While there were one or two complaints as well, the vast majority of guests mentioning the mattresses found them to be exceptionally comfortable, sometimes wondering how they could get them out of the doors and into their car without the staff noticing.
Negative Reviews
negative:
Multiple cleanliness issues
Issues with cleanliness were often mentioned in negative reviews. Guest after guest claimed that both their room, and the public areas of the hotel, weren't clean when they checked-in and didn't improve during the course of their stay. They seemed to feel that the hotel had lax policies when it came to cleanliness oversight.
negative:
Breakfast not a hit
The breakfast offered by the hotel is a very simple continental affair. It seemed to impress no one, with most guests wishing that a greater variety of foods was on offer.
negative:
Bit of a party atmosphere
A few guests said that they experienced problems with other guests throwing parties in their rooms and hallways outside. They could go on until late and the noise did prevent some from getting a good night's sleep.