Hotel Knights Inn - Columbia (Columbia, USA)

Many visitors said they experienced Southern hospitality in the shape of good customer service provided by friendly, welcoming and helpful personnel. Animal lovers were pleased with the pet-friendly policy. Guests were often glad that a simple free continental breakfast was included.

Not only did this budget hotel in the outskirts of Columbia, South Carolina offer ample free parking, but also it was close to lots of eateries and shopping options plus a cinema and a bowling alley. The proximity of Interstate 20 helped drivers to easily reach local attractions, theme parks, military sites, universities, beauty spots, shopping centres and the airport.

According to many reviewers, the simple rooms did the essentials well and were conveniently kitted out with mini-fridges and microwaves. Plenty of visitors mentioned that their rooms were more than satisfactorily clean and comfortable for a quick stay. Budget-minded travellers felt they got reasonable value for money thanks to the low-cost room rates.

Several guests were disappointed by the limited choice of fresh food on offer as part of the free continental breakfast. There were also reports of unpleasant lingering smoky odours in certain rooms. It was occasionally claimed that some of the rooms were too small, particularly when fully occupied.

Maintenance problems like tired-looking decor, dated items of furniture and aging TVs were reported in some rooms. Insufficiently cleaned bathrooms and carpets also bothered some guests. Others called for pest control measures to be beefed up.

The free Wi-Fi network appealed to many visitors. However, several critics were sometimes dissatisfied by a weak signal or poor speeds at times.