Hotel Best Western Executive Inn & Suites (Columbia, USA)

Guests have plenty of positive things to say about the rooms at the Best Western Executive Inn & Suites Columbia. They are of a great standard overall, with many guests describing them as clean and spacious. Plus, the rates are reasonable.

As well as reasonable room rates, which compare favorably to other area hotels, this hotel offers various other features that can save you money. Breakfast, parking, and Internet access are all included in the price. Plus, the choice of on-site facilities is good for the money.

Comments about the staff at this hotel are overwhelmingly positive. Guests describe the front desk team, in particular, as welcoming and efficient. Any small issues that are brought to the attention of the staff are handled quickly and efficiently.

Although appreciating the selection of amenities in the rooms, some guests comment that some of them are starting to look their age. The microwaves and mini-fridges, in particular, seem to need updating.

Several guests mention that the area in which breakfast is served can get a little crowded depending on how many guests arrive to eat at the same time. On the plus side, the hotel is addressing this issue by renovating the area.

Although this hotel is a 100% non-smoking property, several guests complain that they could smell smoke in their room. It does seem that some guests violate the rules and, furthermore, not enough effort is made to address the resulting smells.