Positive Reviews
positive:
Wide range of facilities
You will never have nothing to do at JW Marriott Marquis Miami Hotel as there are a wide range of facilities that await you. Whether its taking a dip in the gorgeous outdoor pool, relaxing in the spa, or taking golfing lessons at the on-site golfing school, you are assured to be entertained throughout your stay.
positive:
Stunning views
The location of this hotel makes it a perfect viewpoint of Biscayne Bay and the city lights. No matter which floor you're located on, you are bound to end up with a view that won't disappoint. However, the view does become more spectacular in the rooms that are situated on the top floors. The public areas also offer fantastic scenic backdrops to a beautifully styled interior.
positive:
Professional staff
For a hotel of this caliber, it is expected of the staff to be well trained and have world class guest skills. At JW Marriott Marquis Miami Hotel, guests will find some of the best hotel staff in Miami with great reviews. They will offer their full attention when it comes to their job and make sure that it is done swiftly and with a smile.
Negative Reviews
negative:
Expensive valet parking
Although Miami is one of the major cities in America that can be associated with high parking rates, guests would have liked the hotel to accommodate for their guests by lowering the expensive additional fee for parking.
negative:
Traffic around the hotel
There have been a few complaints concerning the high levels of traffic surrounding the hotel. This can make it hard for guests to navigate to the designated parking area. This also increases the amount of time it takes to get to the hotel itself.
negative:
Breakfast experience should be better
Overall, guests have commented that the breakfast service should be run better. The lack of seating places together with slowish service is what makes this breakfast experience not as great as it should be.