Positive Reviews
positive:
First class hospitality..
The reception staff have received many glowing reviews, with guests often commenting on their genuine smiles and warm yet professional manner. The breakfast buffet also receives high marks for its wide variety of fresh, nicely presented options, and many look forward to a friendly greeting from the host, noting she works hard and cheerfully to keep the area tidy and well stocked.
positive:
Clean, comfortable rooms with a pool..
Guests often describe the rooms as spacious and sparkling clean, with comfortable beds and well equipped kitchens. Families and groups love the extra privacy and space of the one-bedroom suites. The indoor heated pool is widely described as very clean, well maintained, and inviting, with plenty of fresh towels always available.
positive:
A quiet, convenient location..
Drivers appreciate that the hotel offers plenty of free parking, and is easy to access from several major highways (I-26, I-20 and I-77). Guests taking their kids or grandkids to the Riverbanks Zoo and Botanical Gardens appreciate the short commute, and the historic attractions of downtown Columbia are also just a few minutes away.
Negative Reviews
negative:
Not the most modern decor..
Though many guests describe the rooms as comfortable, some also describe the decor and furnishings as a bit "worn" and "dated." A few also find the rooms dark.
negative:
Smoking rooms still available..
Non-smoking guests forced to accept a smoking room generally report a very uncomfortable stay due to the lingering odor. Another small group has had housekeeping oversights to report.
negative:
A matter of taste..
Most guests find something to like at the complimentary breakfast, and some also note the dining area could be expanded to better accommodate all the hungry travelers. A smaller group has concerns about the food quality, quantity, or variety.