Hotel Homewood Suites by Hilton Albuquerque Uptown (Albuquerque, USA)

Guests rave about the location of this hotel, which is steps away from ABQ Uptown, a popular open-air shopping, dining, and entertainment district. A complimentary shuttle takes guests to other nearby attractions such as the historic Old Town, and also connects with the Coronado Mall Park & Ride bus, which offers a ride to the city's famous Balloon Fiesta.

The front desk staff have received many positive reviews for their personable and professional customer service, with guests often noting that they are pleased to provide directions, recommend restaurants, and accommodate special requests. The housekeeping team also receive high marks for their attention to detail, and many guests enjoy reading the cheerful, personal notes left in their rooms.

The rooms are often described as "huge", as well as clean, comfortable, and well equipped, with all the appliances and utensils you might need in the kitchen. Families and groups enjoy the added space and privacy of the one-bedroom and two-bedroom suites.

Guests often note that the building is older and the general impression seems to be that the rooms look "tired", with time-worn, dated furnishings, fabrics, and carpet.

The hotel's air conditioning units may be due for replacement, as several guests report calling maintenance to address AC issues during their stay. Others find that the air conditioning is effective, but too noisy for a good night's sleep.

Several guests were disappointed in the range and quality of food on offer at the complimentary breakfast buffet and evening socials, though some are consoled by the nearby Trader Joe's. A few guests also had trouble with the complimentary Wi-Fi.