Positive Reviews
positive:
Handy roadside location within reach of downtown
Visitors felt the location in southern Indianapolis was convenient as it was within easy driving distance of downtown plus theme parks, the university, the airport and sports grounds. Reviewers liked having bus stops, gas stations and restaurants in the vicinity. Drivers welcomed the proximity of Interstate 465 and said the ample free parking was a plus.
positive:
No frills rooms were spacious and inexpensive
Guests noted the spacious rooms weren’t fancy but managed to provide all the essentials for the no frills traveler on a shorter stay. Many felt the rooms were sufficiently clean and comfortable for the price they paid. Those prioritizing affordability appreciated the usually competitive room rates.
positive:
Well-run by a friendly team
There was frequent praise for the customer service. Many reviewers said the property was well-run by a friendly, welcoming and professional team. Guests usually experienced a prompt check-in. Animal owners liked the pet-friendly policy.
Negative Reviews
negative:
Wi-Fi charges left a bad taste
Paying for Wi-Fi proved to be unpopular with reviewers, even though the charge for access was nominal. Furthermore, several travelers claimed network speeds and coverage were poor at times.
negative:
Annoying noises and smells
Lingering smoky odors and unpleasant musty smells were detected by reviewers in some parts of the accommodation. Light sleepers unlucky enough to have noisy neighbors sometimes said sounds from adjoining rooms carried rather easily through thin walls.
negative:
Maintenance and cleanliness grumbles
Although many visitors had a decent stay, some critics felt there were drawbacks in certain rooms. These included cleanliness issues like dirty sheets, inadequately cleaned bathrooms and sporadic housekeeping visits. Guests also described infrequent encounters with cockroaches. Critics sometimes claimed the motel required further enhancements to address maintenance issues such as tired-looking carpets, aging furniture, old TVs, marked walls and inoperative power outlets.