Hotel Holiday Inn Express Jacksonville (Jacksonville, USA)

Guests have found the hotel conveniently located near everything worth visiting in the area. The Jacksonville Beach is nearby and so is the Mayo Clinic for those travelling for medical reasons. There are a lot of stores and restaurants within walking distance from the hotel.

The staff go out of their way to make the guests feel comfortable. There have been special mentions for the front desk staff who are very warm and welcoming. They make check-in and check-out an easy affair.

There is no shortage of options at the complimentary buffet breakfast offered at the hotel. The food is also replenished fast to ensure no shortage and fast service to guests. Guests have also loved the beds in their rooms which are super comfortable and make for a good night’s sleep.

Guests have complained about the cleanliness condition of their rooms as well as the Holiday Inn Express Jacksonville in general. They have found their rooms not cleaned after the departure of previous occupants. Moreover, many of them have reported foul smell from their rooms.

Guests have faced some problems with the amenities provided in their rooms like the TV breaking down or faulty air-conditioning/heating unit. Guests have also complained about the lukewarm water in the bathrooms in very cold weather.

So far, no more negative opinion has been expressed by the guests about this hotel.