Positive Reviews
positive:
Easy access to various attractions
Baymont Inn and Suites Jacksonville - Camp Lejeune is a short drive away from local cafes and restaurants. The Surf City beach is within 30-minutes' drive, and Camp Legeune, Hofman Forest and the Croatan National Forest are within 40-minutes' drive. For NASCAR-style racing, the Coastal Plans Raceway is a 15-minute drive away.
positive:
Good value for money
Many guests commented that the hotel provides good value for money, citing the comfort and cleanliness of their room, the many facilities available including the outdoor pool, and the complimentary breakfast provided.
positive:
Friendly customer service
Staff are available to provide assistance and endeavor to make guests feel at home. Guests have described staff as courteous, friendly, helpful and professional.
Negative Reviews
negative:
Smoky rooms
Not all rooms appear to be non-smoking, as some guests complained that their room smelled unpleasantly of stale cigarette smoke. Some guests also reported that they had found cigarette burn holes in the bed sheets.
negative:
Musty rooms and moldy bathrooms
The standard of cleanliness seems to be hit and miss, in some cases needing greater attention. Some guests reported that their rooms had an unpleasant musty smell, and some also found that the bathroom areas were not well cleaned. On some occasions mold was found growing in the shower and along the bathroom walls.
negative:
Smelly pet-friendly rooms
The hotel has a pet-friendly policy however it is unclear whether their are specially designated pet-only rooms. Some guests complained that their room smelled of cats or dogs and at times urine. This may also be an issue for guests with allergies to animal hair.