Positive Reviews
positive:
Delightful hotel.
Upon arrival, you will be greeted by very amicable staff members. Their number one priority is the satisfaction of the guests staying at this hotel. From the efficient check-in process, to the cleanliness of the rooms, and to the friendly atmosphere that can be felt throughout the entire hotel, you will enjoy your stay.
positive:
Pleasurable breakfast.
During your stay, be prepared to indulge in the complimentary breakfast provided by this hotel. Previous guests have reported their pleasure in the selection of fresh fruit, hot waffles, hot eggs and bacon, and a selection of ice, cold juices that the Hampton Inn & Suites provides daily for guests.
positive:
Tranquil location.
Nestled in a wooded area, the Hampton Inn & Suites' easy access to I-77 will provide you a short commute to downtown Charlotte where you will be able to enjoy restaurants, shops, and nighttime activities. After a day on the town, enjoy your quiet retreat in your spacious hotel room.
Negative Reviews
negative:
Baffling Wi-Fi.
For the business travelers who rely on Wi-Fi during their hotel stay, depending on the Wi-Fi at this Hampton Inn & Suites has been a major disappointment with previous guests. Unfortunately, hotel staff was of no help in solving the intermittent Wi-Fi.
negative:
Bring your earplugs.
If you are a light sleeper, don't forget your earplugs while staying at this hotel. Previous guests complained about the noise of other guests, such as slamming doors and boisterous talking. This ruckus made for an impossible nights' sleep.
negative:
Time for updating.
While the hotel was clean and staff was exceptionally friendly, the overall hotel needs updates. Loud heating and air conditioning units, lack of adequate seating in hotel rooms, bland decorations, and small in room refrigerators were several of the updates that previous guests have stated need attending to.