Hotel Hampton Inn Knoxville-West At Cedar Bluff (Knoxville, USA)

Guests consistently rate the standard of service here as excellent. The staff appears to offer a warm welcome and smooth check-in and often go out of their way to assist guests with any issues. Guests have found the staff approachable and happy to help with dining recommendations and local area information.

As well as being appreciative of the easy on/off access to the I-40, guests have found the selection of shopping and dining in the area surrounding the hotel is excellent.

Previous guests have enjoyed the leisure amenities at this hotel. The pool is clean and well maintained and has proved popular with both business and leisure guests. The fitness center is a little small but contains an acceptable choice of equipment.

Guests tend to find the rooms here a little on the noisy side. The main issue is traffic noise from the interstate but guests have also mentioned that the air-conditioning units are noisy and there is occasional noise bleed from adjacent rooms.

Reviews of this hotel indicate that guests encounter fairly regular maintenance issues in the rooms. Those reported include continually running toilets and fuzzy TV reception. Guests have also noted that mattresses are due to be replaced.

Guests have liked the food available at breakfast but sometimes complain about the lack of variety from day to day. That said, a more frequently reported problem is that guests find the breakfast area disorganized. The service seems understaffed.