Positive Reviews
positive:
Clean rooms
Many guests feel that the rooms are properly well-maintained, and that the housekeeping staff is doing an excellent job, saying that everything is regularly cleaned. Several guests note that the location is immaculate, and that the common areas are cared for.
positive:
Friendly employees
Most guests say that the employees are excellent, friendly and approachable. They note that the employees are always ready to help, and are willing to go that extra mile to ensure that guests are happy and satisfied. Several guests say that all minor issues are always resolved swiftly, and with a smile.
positive:
Close to some great shopping
Many guests love that the hotel is located near many popular malls and restaurants. Several guests note that there are a few excellent shopping spots only minutes away from the property, including some large malls and shopping centers.
Negative Reviews
negative:
Slim pickings on TV
Several guests say that the TV set are new, but that the channel selection leaves much to be desired. They note that the channel list is not updated, and suggest asking the front desk for an updated list to avoid searching for unavailable channels.
negative:
No breakfast
Some guests note that there is no breakfast served at the hotel, saying that this is an inconvenience. Few guests say that there are plenty of local restaurants within the walking distance, however, which serve breakfast, lunch, and dinner, and that the hotel does offer complimentary coffee and tea.
negative:
Slight odor in the rooms
Several guests say that some rooms have a noticeable odor to them, and note that some smell of smoke, while others have a pet-distinct smell to them. They suggest asking the front desk for room deodorizer, or asking for rooms that are not rented to guests with pets.