Positive Reviews
positive:
Many fun-filled activities to do nearby
There is a go-cart sports place just down the street from the hotel, and there's a well-known bakery near the establishment. The local brewery, art museum, fort on an island in Boston Harbor, and the Boston waterfront are all easily accessible from the hotel. Moreover, you can ask the front desk for more details.
positive:
Shopping mall is directly outside the hotel
Hampton Inn Boston-Braintree's location is close to Boston and the South Shore Plaza Mall. You will not have to worry when you need to buy some stuff right away. Furthermore, the hotel also has shuttle service if you don't have a car.
positive:
Excellent reception services
It doesn't matter if you came alone, as a couple, with family or friends - you will be received warmly as you enter the establishment. Even if you have many luggage, the staff from the reception will take good care of you. In addition, check-in service is also a breeze.
Negative Reviews
negative:
Breakfast is not continually stocked
There is usually a shortage of milk during breakfast, and bottled waters are pretty hard to find. However, a mall is outside the hotel and there are many affordable restaurants in the area.
negative:
Poor sleep experience due to noise
Doors opening from the adjacent rooms, children yelling, people talking and other noises from the hallways were reported by many guests. Soundproofing is poor between the room and the hallway, which could render you sleepless. Upon booking, make sure to ask for a room that's peaceful and quiet.
negative:
Some rooms have musty smell
Some of the rooms smell of combined thick air freshener and cigarette smoke, according to a few guests. Thus, when you experience having a room that has an unpleasant smell, do not hesitate to ask the front desk for a room transfer.