Positive Reviews
positive:
Professional staff willing to help.
While some guests have not been positive in their assessment of the hotel staff, the majority of visitors report encouraging interactions with employees. The front desk team is generally considered to be professional and friendly, offering help where it is needed.
positive:
An easy to find property.
The property is located just off I-93/US 1 (exit 6) in the north of Braintree. Past guests report that this location makes it easy to find if you’re traveling by car, while Logan International Airport is a 15-minute drive away.
positive:
No further advantages reported.
So far, no other recent positive opinion has been expressed by guests about this hotel.
Negative Reviews
negative:
Dated suites need a facelift.
According to reports, some of the hotel’s guest suites are showing signs of aging. Stained carpets, grubby furnishings and outdated appliances are some of the criticisms aired, while guests also report that accommodations could be cleaner.
negative:
Kitchen amenities must be requested.
Each suite is equipped with a kitchenette but guests must request cutlery, utensils, dishes and other kitchenware from the front desk. This arrangement has proven unpopular with many guests, who would prefer these items were included in the kitchenette ready to be used.
negative:
Free breakfast receives criticism.
The hotel’s grab-and-go breakfast seems to have earned its fair share of
detractors. Past guests report that the early morning meal consists of little
more than prepackaged muffins, granola bars and coffee.