Positive Reviews
positive:
Good location
Most guests like the convenient location of the hotel, saying that it is within driving distance of the historical downtown Fredericksburg. They note that there is a big shopping mall close to the property, and that guests can have their pick of nearby local restaurants.
positive:
Nice breakfast variety
Guests are very satisfied with the breakfast at the hotel, especially with the choice of food items. Most guests note that the dining room is kept-well stocked, saying that fresh fruit is always available, and that the service is great.
positive:
Clean rooms
Many guests note that the rooms are well-cared for and tidy, saying that the housekeeping crew is doing an excellent job preparing them for guests. They say that all nooks and crannies in the rooms are clean, and that there are plenty of fresh towels and linens available.
Negative Reviews
negative:
Some traffic noise
Some guests say that the property can be noisy at times, especially on the side that faces traffic from the highway. They suggest that light sleepers pack their earplugs for a more convenient, and restful stay. Several guests recommend making arrangements prior to the stay, and getting rooms on the other side of the property.
negative:
No refrigerator in the rooms
Several guests point out that there are no refrigerators in the rooms, saying that this can be an inconvenience, especially to guests with small children. They note that the employees are more than happy to offer guests use of the refrigerator in the staff room, if there is a need.
negative:
Inattentive employees
Most guests are very satisfied with the staff, but some report having minor difficulties communicating their issues with them. They say that the employees are pleasant and friendly, but seem a bit nonchalant when it comes to minor guest concerns that sometimes crop up.