Positive Reviews
positive:
Close to shopping and restaurants
Numerous guests have enjoyed the location of this hotel, as it is close to numerous restaurants and right beside a major shopping mall. This gave guests plenty of options on where to eat and the chance to do some shopping, if they wished.
positive:
Friendly, accommodating staff
Many guests have had good things to say about the hotel's staff. These guests have called the staff friendly and warm, saying that they improved the overall quality of their time at the property.
positive:
Large swimming pool
This hotel has a large outdoor swimming pool that guests have appreciated. The pool area provides an excellent place to relax during the day in the summer and guests have made the most out of it while staying there.
Negative Reviews
negative:
Worn out mattresses
There have been complaints about the mattresses at this hotel being old and worn out. Guests found the mattresses in many of the rooms to be very uncomfortable and, therefore, struggled to get a good night's sleep in their rooms. It has also been mentioned that the pillows are uncomfortable.
negative:
Looking a little dated
Past guests have reported that the hotel as a whole is looking old and dated. The rooms, in particular, look quite old and the furniture hasn't been replaced in quite some time, either.
negative:
Maintenance issues
Guests have complained about maintenance issues throughout this property. At various times, guests have experienced bathtubs that wouldn't drain, televisions that wouldn't work, and broken air conditioning units. As a result, more attention needs to be paid to details at this property, according to guests.