Positive Reviews
positive:
Affordable rooms.
Flagship Inn and Suites Groton offers a range of affordable accommodation to suite all types of travelers. Each room or suite is en-suite and also includes cable TV, free Wi-Fi, coffee makers, room phones with free local calls, mini-fridges and microwaves. Suites also feature separate dining areas and pull-out sofas.
positive:
Hotel amenities with free breakfast.
The hotel offers every guest a free continental-style breakfast each morning as well as other general amenities including a 24-hour front desk and free self-parking as well as a business center, access to local gym and free Wi-Fi connectivity in all public spaces.
positive:
Good base for explorations.
Flagship Inn and Suites Groton is ideally located to provide a good base for exploring a number of historic and cultural points of interest including the Submarine Force Library Museum 4.7km away, the United States Submarine World War II Veterans Memorial East, 3.5km away and under 20km from Foxwoods Casinos and Mystic Seaport.
Negative Reviews
negative:
Limited breakfast items and space.
The free continental breakfast only includes donuts, some fruit, oatmeal and coffee or juice. This may not be satisfactory for some guests who might find better breakfast options at one of the nearby local diners. The breakfast room space is also quite limited and restocking of items takes a while.
negative:
A few housekeeping issues.
Hotel housekeeping falls short in many instances and common issues include room coffee pots not cleaned properly, coffee and tea items not refilled, ashtrays in smoking rooms not cleaned and some problems with bugs in the bathroom and carpets.
negative:
Some plumbing and maintenance issues.
Along similar lines to the housekeeping issues, maintenance problems include a neglect in insuring that all light bulbs are in working order or are replaced and toilets that either don't flush or don't stop running.