Positive Reviews
positive:
Convenient choice for Indianapolis Airport.
Fairfield Inn & Suites Indianapolis Airport is approximately a ten-minute drive from Indianapolis International Airport, with the two connected by I-70. The hotel offers both a complimentary shuttle service and park-and-fly parking packages, making it a popular choice with those using the airport.
positive:
Clean and well-maintained hotel.
Many guests commend the hotel for its clean and well-maintained accommodations and public spaces. Guests generally report that the hotel looks the part, while the housekeeping team is said to be friendly and hard-working.
positive:
Pleasant staff makes you feel welcome.
Barring a few negative reviews, the hotel staff is generally considered to be pleasant and professional. Guests report receiving a warm welcome upon arrival, while the front desk staff is said to tackle any concerns arising in a satisfactory manner.
Negative Reviews
negative:
Double guestroom is very small.
Amongst other accommodations, Fairfield Inn & Suites Indianapolis Airport offers a guestroom with one double bed. According to guests, this room is on the small side and can quickly become cramped depending on how much luggage you bring with you.
negative:
Busy breakfast buffet soon gets crowded.
The hotel's complimentary breakfast buffet is the source of a number of
complaints. According to reports, the breakfast room itself is fairly small and
can quickly become crowded, while guests also report instances in which food
runs out and is not replenished.
negative:
Parking lot can be very busy.
Reports indicate that the hotel shares a parking lot with a nearby
hotel. During busier periods, it has been reported that the lot can be very
busy, leaving some guests to drive around for prolonged periods in search of a
space.