Quality Hotel Conference Center Cincinnati Blue Ash (Cincinnati, USA)

There are lot of extra amenities that aren't provided in typical hotel stays. The bar and restaurant are nice, as is the pool. The hotel also has a shuttle for access to local attractions. Guests can also use Blue Ash Rec Center for a wide variety of activities.

For those staying in, the rooms are clean and comfortable. However, the hotel is also easily accessible to the local interstate and popular attractions, like Reds baseball, casinos, and Kings Island, are also easy to get to.

The staff provides a high level of professional customer service. They are welcoming and friendly, but also quickly swing into action when any issue or problem arises. They deal with noise issues swiftly and work hard to ensure that every aspect of the stay is pleasant.

While the rooms are comfortable, some rooms lack basic accommodation features like refrigerators and microwaves. For those who need WiFi for work, you will be disappointed. The service is so slow as to be practically nonexistent. Also, there are no toiletries or free breakfast service.

The hotel does not have soundproofing and guests can easily hear sounds between the rooms. While management does deal with extremely loud issues quickly, it is still possible to hear TVs and muted conversations. Also, for those staying on the side of the hotel facing the highway, the road noise can be bothersome.

This Crowne Plaza is not the luxury idea you might have in your head. The rooms are outdated with older decor and furniture. The carpets are fading and the rooms are poorly lit. Other common areas of complaint are missing or broken remotes, missing tub grout and stains on the walls and floors.