About Extended Stay America Suites - Virginia Beach - Independence Blvd
Extended Stay America - Independence Blvd is located in Virginia Beach, less than six miles from the nearest airport and within walking distance of Virginia Beach Town Center, Sandler Center for the Performing Arts, and Mount Trashmore Park.
Air-conditioned rooms have kitchens with stovetops, microwaves and refrigerators, and living areas are equipped with flat screen cable TVs, coffee makers, hair dryers, irons and free Internet access.
24-hour front desk service and laundry facilities are available at the property, as well as free Wi-Fi access in all common areas. There is a picnic area on-site, as well as a barbecue grill where guests can make their own meals.
Extended Stay America - Independence Blvd serves a complimentary continental breakfast, and local restaurants are close by for additional lunch and dinner options.
The hotel is within driving distance of Princess Anne Plaza Shopping Center, the Ferry Plantation House, and Francis Land House.
Positive Reviews
positive:
Updated rooms
Most guests note that the rooms look recently renovated, saying that the carpets are new, and that the furnishing are modern. They say that there is a fresh coat of paint on the room walls, and that common areas have been updated as well.
positive:
Friendly employees
Many guests feel that the employees are true superstar of this hotel, saying that they are willing to go that extra mile to ensure that every guest is taken care of. They note that all issues are handled swiftly and efficiently, and that customer service is excellent.
positive:
Centrally located
Most guests say that the location of the hotel cannot be beaten for the price, saying that there is a shopping mall within walking distance of the property and a nice selection of restaurants as well. They note that the beach is less than 10 minutes away.
Negative Reviews
negative:
Dated appliances
Several guests say that in-room appliances are quite dated, some going back to 1996. They note that this is well past their due date, causing them to malfunction often, and suggest replacing them with some newer appliances.
negative:
Not the cleanest rooms
Some guests note that the rooms should be cleaned more thoroughly, and say that the housekeeping crew could do a better job preparing the rooms for new arrivals. Several guests feel that carpets should be thoroughly cleaned, and that bathrooms could use more attention during cleaning rounds.
negative:
Plumbing needs work
Several guests point out that plumbing in the rooms should be looked at, saying that it is stopped up and occasionally causes problems, especially in the kitchen sink. Some guests note that the showers drain slowly as well, and recommend advising the front desk about it, as they can send a maintenance crew over to sort it out.