Hotel Extended Stay America Suites - Virginia Beach - Independence Blvd (Virginia Beach, USA)

Most guests note that the rooms look recently renovated, saying that the carpets are new, and that the furnishing are modern. They say that there is a fresh coat of paint on the room walls, and that common areas have been updated as well.

Many guests feel that the employees are true superstar of this hotel, saying that they are willing to go that extra mile to ensure that every guest is taken care of. They note that all issues are handled swiftly and efficiently, and that customer service is excellent.

Most guests say that the location of the hotel cannot be beaten for the price, saying that there is a shopping mall within walking distance of the property and a nice selection of restaurants as well. They note that the beach is less than 10 minutes away.

Several guests say that in-room appliances are quite dated, some going back to 1996. They note that this is well past their due date, causing them to malfunction often, and suggest replacing them with some newer appliances.

Some guests note that the rooms should be cleaned more thoroughly, and say that the housekeeping crew could do a better job preparing the rooms for new arrivals. Several guests feel that carpets should be thoroughly cleaned, and that bathrooms could use more attention during cleaning rounds.

Several guests point out that plumbing in the rooms should be looked at, saying that it is stopped up and occasionally causes problems, especially in the kitchen sink. Some guests note that the showers drain slowly as well, and recommend advising the front desk about it, as they can send a maintenance crew over to sort it out.