About Extended Stay America Suites - Lubbock - Southwest
Boasting complimentary Wi-Fi throughout and free parking, Extended StayAmerica Lubbock - Southwest is a budget chain hotel specializing in longer stays. Occupying modern premises off Texas Route 289 in the south-western suburbs of Lubbock, it’s roughly ten minutes’ drive from downtown.
New look, air-conditioned rooms with upgraded bedding and en suite bathrooms feature ironing equipment, desks, free local calls, flat-screen cable televisions and kitchenettes containing stoves, fridges, microwaves and utensils.
Conveniences at this pet-friendly property comprise a launderette, 24-hour reception and free weekly housekeeping. Children can stay free.
A free grab-and-go breakfast is provided. Eateries situated within one mile include steakhouse, Mongolian, Tex-Mex, seafood and fast food restaurants.
Smoke-free Extended StayAmerica Lubbock - Southwest is about ten minutes’ drive from the Buddy Holly Center, celebrating the life of the local music hero. Lubbock Preston Smith International Airport is about 15 minutes’ drive away. It’s five minutes’ drive from South Plains Mall and seven miles from Texas Tech University.
Positive Reviews
positive:
Handy location near ring road and dining
The location of this hotel appealed to many guests as it was just off the ring road and a short drive from downtown Lubbock. Drivers mentioned it was straightforward to access local attractions, universities, shopping centres, parks, golf courses and the airport. The property was also conveniently next door to a steakhouse restaurant and close to a major shopping mall. The free parking was another plus. Moreover, there were filling stations, convenience stores and lots of places to eat in the vicinity.
positive:
Budget rooms featured kitchenettes
Reviewers prioritizing affordability appreciated the wallet-friendly room prices and frequently said they got reasonable value for money. According to many guests, the revamped rooms were spacious and usually clean and comfortable with cosy beds. Several visitors commented that the property was fairly quiet given the proximity of the main road. The fully-equipped kitchenettes were popular with guests on extended stays.
positive:
Customer service won praise
The professional, friendly and obliging employees reportedly ensured guests had a pleasant stay and offered great customer care. Animal owners welcomed the pet-friendly policy.
Negative Reviews
negative:
Free breakfast was criticized by some guests
The free takeaway breakfast of coffee, fruit, muffins and granola bars appealed to many visitors. Nevertheless, some critics wished there had been a wider choice of food on offer.
negative:
Free Wi-Fi came in for some criticism
Although many travellers welcomed the free Wi-Fi service, several critics described occasional frustrations with patchy coverage or sluggish speeds on the network in certain rooms.
negative:
Minor cleanliness and maintenance issues
Critics disapproved of minor maintenance and cleanliness problems in certain rooms. These included bathrooms and carpets that could have been more vigorously cleaned, inconsistent housekeeping standards, lingering musty smells, leaky taps and marked walls. The free weekly housekeeping was offered too infrequently for some guests' liking.