Hotel Baymont by Wyndham Lubbock - Downtown Civic Center (Lubbock, USA)

Several guests find the proximity of the La Quinta Inn Lubbock - Downtown Civic Center convenient. They say it also helps that the hotel is right by Denny's and Wal-Mart. Guests say that the location and property is ideal for Tech events.

Guests say that the hotel is a great stay when they want to tour the city and need a bed for the night since the hotel is in the middle of everything. Guests said that the rooms were spacious and comfortable, and during non-peak days, they are available at a discount which guests appreciate tremendously about the hotel.

The hotel is pet friendly and guests traveling with their pets find the policy hugely convenient. They said that they would recommend staying at the hotel for an enjoyable time with their pets. Guests said that they enjoyed the pool of the hotel as well.

Many guests had less than pleasant experiences at the hotel as the rooms were not cleaned, there were dirty sheets on the beds, spilled stuff on the nightstand and dresser and the toilets were clogged. The rooms were not cleaned after the previous guests left and the repairs were not attended to until the next day.

Several guests said that the management and staff of the hotel need training particularly in the areas of maintenance and housekeeping. Staff needs to be more thorough in hotel policies and cleaning. Guests have to check their bathrooms before taking a shower and inspect the bed sheets to be sure that they are changed between new customers as the staff is lax in these areas.

Guests say that the place is old and worn down. The hotel is in need of new carpets, beds and showers, and a make-over.