Located in Austin, near the Capitol of Texas Highway, Extended Stay America – Austin – Arboretum features comfortable rooms that can accommodate any stay’s length, especially a longer one, as well as free Wi-Fi. All rooms include a well-equipped kitchen, a flat-screen TV with cable channels and tea/coffee-making facilities as well as a private bathroom with a hairdryer. Guests can make use of the on-site laundry facilities and the safety deposit box at the front desk as well as the free, on-site self-parking facilities and the free Wi-Fi which is accessible in all areas of the hotel. Guests can use their room’s kitchen to self-cater and the hotel provides a grab and go breakfast each morning. There are also several restaurants in the area near the hotel. The Great Hills Mall is under a mile from Extended Stay America – Austin – Arboretum and is within three miles of Austin Art Space Gallery.
The staff are extremely friendly, personable and welcoming, providing excellent customer service and creating a warm atmosphere that will make guests feel at home upon arrival. The staff are happy to help with any requests or queries guests may have regarding the area or the hotel itself and will happily accommodate guests' needs.
The hotel is centrally located in Austin, adjacent to a convenient highway that can take guests to the airport or other areas of the Austin. There is a large selection of shops, including The Domain Mall and the Great Hills Mall which feature numerous outlets and eateries. There are also several bars and restaurants nearby so guests will not have a limited set of culinary options. Many guests found the area's scenery to be picturesque and scenic and an added bonus of staying in this location and the vast majority felt safe and comfortable in this area as well.
The rooms are well-sized and include modern amenities that should replicate the comforts of home; the kitchens are well-equipped and provide enough equipment for guests to self-cater. The beds are large and comfortable, with supportive mattresses and plush pillows that guests very much enjoyed.
A number of guests complained of the rooms smelling stale and some guests found that they were placed in rooms that allowed for smoking, as opposed to non-smoking rooms and they did not appreciate the cigarette smell.
Guests found that, at times, the water in their bathrooms would not work because a large number of other guests were using their bathrooms and they found this to be annoying.
The standard of cleanliness did not meet some guests expectations who felt that the hotel could have been more hygienic however other guests felt that the hotel and their room was adequately clean.
No, Extended Stay America Suites - Austin - Northwest Arboretum doesn’t offer pool areas.
Yes, Extended Stay America Suites - Austin - Northwest Arboretum has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.
Yes, Extended Stay America Suites - Austin - Northwest Arboretum provides Parking, Accessible parking for guests.
Check-in at Extended Stay America Suites - Austin - Northwest Arboretum is available from: . Check-out time is by .
Extended Stay America Suites - Austin - Northwest Arboretum is located in 10100 N. Capital Of Texas Highway, 78759, Austin, USA.
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