Positive Reviews
positive:
Fantastic spot in town right next to the river.
If you’re looking for a convenient city center hotel in Des Moines, look no further than Hampton Inn & Suites Des Moines Downtown. This hotel is also right next to Des Moines River, and some rooms have great river views.
positive:
Courteous and chatty staff do an excellent job.
Everyone working at this hotel offers a great standard of customer service, so you’ll really feel like a valued guest. If you experience any problems with your room they will be dealt with quickly and without any fuss.
positive:
Plenty of choices at the breakfast buffet.
Enjoy a sumptuous morning meal at this hotel, where you’ll have plenty to choose from at the breakfast buffet. Eggs, bacon, and sausages are available, along with cereals, croissants, and fresh fruit.
Negative Reviews
negative:
The soundproofing here needs to be improved.
This hotel is in a noisy part of the city, with train lines running right next to it and nearby roads busy with traffic. The soundproofing in the rooms is not adequate, so avoid the rooms that are close to the elevators!
negative:
Driving here? You’ll pay extra to park your car.
If you plan on driving to this hotel you should know upfront that you’ll have to pay to park your car. This hotel facility really does need to be included in the room rate.
negative:
Starting to feel dated and rough around the edges.
Hampton Inn & Suites Des Moines Downtown has seen better days, and what was once a lovely place to stay is now looking rather tired and tatty. Some maintenance is sorely needed to bring this place back to its former glory.