Hotel Embassy Suites by Hilton Indianapolis Downtown (Indianapolis, USA)

Guests love that "you don't even have to go outside" to get to Circle Center Mall or the Indiana Convention Center, noting that the skywalk connecting these buildings to the hotel is comfortable and climate-controlled. Other popular destinations well within walking distance include Lucas Oil Stadium, Victory Field, and Banker's Life Fieldhouse. Guests note that there are many good restaurants nearby as well.

The complimentary breakfast buffet has received many positive reviews, with guests commenting that its tasty variety of hot and cold options includes made-to-order omelets. Many guests also look forward to the complimentary drinks and snacks at the generous Evening Reception, and comment that these services add to their sense of receiving "good value for money.".

The front desk, housekeeping, and wait staff have received many positive reviews for their friendly, helpful service. The rooms are often described as clean and spacious with comfortable, furnishings and useful amenities such as mini fridges and sofa beds. Families and groups of friends love the chain's signature two-room layout.

Despite the best efforts of the housekeeping and maintenance staff, guests generally agree that the rooms have an unmistakably "old and tired" feeling. Worn, dated furnishings, peeling wallpaper, scuffed, ill-fitting doors, and water damage to the ceilings and other areas are frequently reported issues.

Several guests reported difficulty attaining or maintaining a comfortable water temperature in the shower, or other plumbing-related issues with the bathroom fixtures. Others had room temperature issues.

Several guests report poor exterior signage and long waits for smallish elevators. A few others had disappointing experiences at breakfast, noisy neighbors, or housekeeping issues to report.