Positive Reviews
positive:
Well-equipped facilities on-site
The hotel contains flexible amenities for all. It has restaurant, gym, and spa facilities. Superchefs cater dietary foods for vegetarians. In fact, guests with food allergy concerns are asked beforehand or during the room briefing. Moreover, you can visit Shula's Stake House for a heavy meal ranging from meat, seafood, and poultry dishes. For fitness, you would enjoy WestinWORKOUT Facilities. It is instructed by a well-known physiologist. Guests can maintain their daily routine through these areas. Lastly, the spa ensures pure rejuvenation.
positive:
Strategic location and ideal for events
The Westin Indianapolis is near Eiteljorg Museum and Indianapolis Sports Center. Moreover, some guests make the hotel an option for honeymoon and wedding reception. Therefore, it is a great place for family vacation because of wide options for recreational activities.
positive:
Well-versed and efficient staffs
All staffs are articulate with professional treatment for all. Therefore, guests especially the elderly, should not hesitate to ask the hotel personnel for assistance whenever necessary. They are patient to explain complicated term for international guests as well, taking time to assure that everything is okay.
Negative Reviews
negative:
Inadequate parking lot
You may find the parking area too small. Because of its monthly guest accumulation and the hotel site, you have to take turns before you can park, especially during peak seasons. However, security guards are polite and they will assist you on the way.
negative:
Slow Internet connection
Wi-Fi is offered in the rooms. However, the connection is quite patchy and unstable at times making it inconvenient for those who have important matters to attend to online. If you want better connection, you can head to the lobby area.
negative:
Minor issues with the rooms
Some rooms were not cleaned thoroughly upon guests' arrival. Others have musty smells. In addition, some bathrooms have technical issues.