Positive Reviews
positive:
Appealing roadside location near dining
Travellers liked being near the junction of US Routes 52 and 63 as it enabled straightforward access to downtown Rochester plus academic institutions, parks, golf courses, shopping malls and the airport. Furthermore, there were amenities like bus stops, shopping options and lots of restaurants in the surrounding area. Drivers appreciated the free parking. Visitors to the Mayo Clinic and other respected healthcare facilities in the area spoke highly of the convenient and free weekday shuttle to the hospitals.
positive:
Popular rooms were well-equipped and clean
There was frequent praise for the well-cleaned, tidy and comfortable rooms offering a smoke-free atmosphere and cosy beds. Many visitors also remarked that they found the hotel pleasantly peaceful. Guests loved the way the rooms were well-equipped with hairdryers, flat-screen TVs, coffee-makers, microwaves and mini-fridges as standard. Those prioritizing affordability were keen on the wallet-friendly room rates and often added that they got great value for money.
positive:
Complimentary breakfast and good customer care
Reviewers sang the praises of the friendly, professional and helpful members of staff and often said they were a credit to the hotel. The free tea and coffee service and the complimentary continental breakfast were welcomed by diners.
Negative Reviews
negative:
Occasional criticism of free Wi-Fi
Even though guests largely appreciated the free Wi-Fi, some were inconvenienced by unreliable coverage or sluggish network speeds from time to time.
negative:
Breakfast left something to be desired
Although many diners appreciated the convenient and complimentary continental breakfast, others were less impressed and claimed there was a limited menu choice when it came to fresh food items.
negative:
Critics noted flaws with some rooms
Several critics claimed they found some of the rooms a bit too small, particularly when accommodating the maximum number of people allowed. Stained bedding was also encountered by critics in certain rooms.