Positive Reviews
positive:
Plenty of eateries nearby.
Past guests have found there to be plenty of restaurants and other dining options near to the motel. A number of eateries are located within walking distance, while The Arboretum at Great Hills, home to a wide array of restaurants, is less than five minutes away by car.
positive:
Spacious rooms are comfortable.
Many guests have been impressed with the size of rooms at the motel. According to reports, rooms are on the larger size, making it easier to spread out and get comfortable.
positive:
Most find motel staff to be pleasant.
Barring some reports to the contrary, the motel staff generally receives praise from guests staying overnight. Many find the front desk personnel to be friendly, welcoming and quick to respond when required.
Negative Reviews
negative:
Some cleanliness concerns reported.
A number of cleanliness concerns have been identified by past guests. Common criticisms include dirty bed sheets, yellowing towels and the presence of the smell of stale cigarette smoke in non-smoking rooms. Additionally, some reports of bugs and pests have been issued.
negative:
Free breakfast proves disappointing.
The motel's complimentary breakfast proves disappointing for many guests. According to reports, choice is lacking from the early morning meal, while a number of guests have also been critical of the quality of food served. Additionally, the serving area is said to feature just two tables, leaving many guests to take breakfast back to their room.
negative:
Pet policy can be irksome.
Guests arriving at the motel with their furry friend in tow are not always impressed with management’s pet policy. According to reports, guests bringing their pets to the motel are expected to stay in designated smoking rooms, which are said to be unkempt. Meanwhile, an additional daily charge for pets also proves unpopular.