Positive Reviews
positive:
Polite and helpful front desk personnel
Many former guests were really happy about the hotel’s personnel and the service they provided. In particular, it was often claimed that the front desk staff members conducted their business in a very polite and accommodating manner.
positive:
Rooms well-equipped and clean
Featuring an assortment of amenities including a microwave and refrigerator, most previous visitors were pleased with the well-equipped nature of the accommodation’s rooms. In addition, the hygiene standards were applauded for the most part.
positive:
Enjoyable indoor swimming pool area
The indoor heated swimming pool area, according to general opinion, is one of the best aspects about staying at the hotel. Featuring a whirlpool, the pool area was regularly regarded as well-maintained and a nice place to unwind.
Negative Reviews
negative:
Limited things to do in the area
The location of the accommodation was not regarded in the best light overall by previous visitors. It has been said that there is a limited amount of attractions, stores and eateries within walking distance, while the hotel is some 15 minutes away by car from central Colorado Springs. In addition, the neighbourhood was described as not the safest.
negative:
Breakfast lacking in variety
The majority of former guests felt dissatisfied about the standard of the continental breakfast served by the hotel. The most common negative associated with the breakfast relates to the supposed lack of items available.
negative:
Touch-and-go Wi-Fi
Numerous past visitors that used the accommodation’s free Wi-Fi were somewhat disappointed about its quality. As well as apparently not being the fastest, the reliability of the wireless Internet was questioned on occasion.