Hotel Extended Stay America Select Suites - Colorado Springs - Airport (Colorado Springs, USA)

The majority of previous guests found the service at this hotel to be one of its best features, with many comments on the accommodating staff who go out of their way to help guests and resolve issues. However, some found reception's hours of operation to be too limited for them to feel the service was of the highest quality.

The hotel's location is reportedly very convenient for all travelers, whether they are in Colorado Springs for business, visiting as tourists with a goal of fitting in as many attractions as possible, or just passing through. There are also numerous restaurants, cafes and supermarkets nearby that add a further level of convenience.

The hotel offers a solid low-cost option that most felt was fairly reasonable. While some say they would prefer to stay elsewhere, others recommend it as an option for less-fussy travelers for whom cost is the most important factor.

Reviewers are in agreement that they would prefer not to have to pay for Wi-Fi at their accommodation, with many comments that this is now a fairly standard feature that they would not expect to be charged for.

Several previous guests highlight noise as a big issue at this hotel. Most of these comments are focused on the lack of soundproofing between rooms that means it is easy to hear guests in neighboring rooms.

Previous guests of the hotel were displeased with the number of services they had to pay for. Many felt it was unjust to be charged for items such as kitchen utensils and crockery, while others even say they paid extra for a clean set of sheets, which they found rather shocking.