Positive Reviews
positive:
Large and comfortable suites
Guests tend to find the accommodation at this all-suites hotel is of an acceptable standard. There are some concerns, but the suites are generally clean and comfortable. Guests recommend opting for one of the double rooms as these benefit from significantly more space.
positive:
Enjoyable breakfast
Like the suites, the breakfast at the hotel doesn't appear to be amazing but most guests enjoy it nonetheless. The dining area is kept clean and the buffet offers an acceptable range of choices. The cinnamon rolls are often mentioned in feedback, so it seems like these are a bit of a treat.
positive:
Good airport hotel
As an airport hotel, the Holiday Inn Express & Suites South Portland ticks all the right boxes. It's conveniently close to the airport, so catching your flight shouldn't be an issue. Also, guests appreciate the reliability of the hotel's shuttle service, not to mention the fact that it is free.
Negative Reviews
negative:
Renovations required
Although the hotel is comfortable, many guests describe the property as dated and starting to look its age. This fact, along with reports of multiple maintenance issues, indicates that the hotel is in need of renovation and updates.
negative:
Low water pressure
A significant number of guests mention that the water pressure for the showers is poor, and in some cases, pitiful. As a result, being able to enjoy a refreshing shower in this hotel appears doubtful.
negative:
Little to do nearby
For guests who wish to be close to the airport and the Maine Mall, this hotel is a good choice. If you prefer to be in walking distance of many attractions, you may wish to look at hotels closer to the downtown area.