Hotel DoubleTree by Hilton Durango (Durango, USA)

The river views throughout the common areas of the hotel and from the rooms on the higher floors featured prominently among guest reviews. Previous guests also specifically mentioned how lovely it was on a fine day to take a stroll along the nearby river path.

A number of guest reviewers commented that the rooms at the hotel felt especially spacious in comparison to their other hotel experiences in similar price points.

A number of guests to the hotel used the complimentary shuttle service to the airport during their stay and those who did had high praise for the shuttle drivers and their on-time schedule, which was very much appreciated.

Some guests commented that they had trouble with the smell coming from the furnishings in their room. Whilst some could not put their finger on the old musty smells, some reviewers were quite clear that the rooms smelled heavily of cigarette smoke. Some guests also commented on the worn and stained state of the carpets, which some believe added to the smelly amenity of the rooms.

Some guests did not enjoy their stay at the hotel due to their proximity to the air-conditioning units which some likened to the decibel range of a large aircraft which was taking off or landing. Needless to say these guests would not be returning.

A number of guests felt that the hotel was really starting to show its age. Some guests in their reviews went so far as to comment that the decor and soft furnishings were tired, shabby and in need of replacement.