Positive Reviews
positive:
In the heart of downtown Durango.
For exploring the historical and cultural attractions of Durango, Best Western Rio Grande Inn makes the ideal base. The town's museums and theaters are within walking distance, and there are many leisure and adventurous activities right on the doorstep, including the legendary railroad.
positive:
Fun for families.
This is a very family-friendly hotel, and guests say that children love the pool. Your little ones can have fun splashing about, and there's also a hot tub where adults can relax. The whole environment of the hotel is relaxed and casual, so the whole family should feel right at home here.
positive:
Satisfying breakfast and reception perks.
Guests praise the free breakfast on offer here, which offers fuel for your day with a choice of freshly prepared hot and cold dishes. If that's not enough to sate your appetite, there are also regular manager's receptions in the evenings, where you can enjoy a glass of wine and some nibbles, as well as some socializing.
Negative Reviews
negative:
Parking can be tight.
Some guests have warned that at busy periods, there can be limited parking spaces, especially if there are a large number of trucks or RVs. Most people seem to get a space in the end, though you may have to do some nifty maneuvering to squeeze in.
negative:
Rooms are old and a bit dark.
This is an older hotel, and guests say that there are definitely signs of wear and tear, with the decor in particular needing some attention and updating. The rooms are variable in terms of size and view, and some guests have found that their rooms lack natural light, making them a bit dark and dingy.
negative:
No soundproofing, so noise travels.
There's no soundproofing at this hotel, so you may hear doors slamming, or people moving about on the floor above. It seems to be worse if your room is located near the pool or elevator, so if you're worried, it might be worth requesting a room away from these areas.