Positive Reviews
positive:
Strategic and accessible location
Holiday Inn Plattsburgh - Adirondack Area can be easily found through the main highway, making it a great stopover during road trips. You can also walk going to shops and eateries. Moreover, points of interest such as Battle of Plattsburgh Center and War of 1812 Museum and State University of New York-Plattsburgh can be reached within a five-minute drive.
positive:
Perfect venue for special events
The hotel's organizers take your suggestions into consideration and gives brilliant twists to make your events better. The staff helps you keep track of time. Moreover, the meeting facilities are modern. The ambience lets you focus on the activity on hand.
positive:
Sumptuous and fantastic breakfast
The coffee, eggs, toast, and other dishes are immediately replenished before they run out. You can even have the food packed if you need to leave the property early. Moreover, there are still good choices left even if the breakfast time is about to end.
Negative Reviews
negative:
Soundproofing is not so effective
The walls are not that thick. Sometimes, the sound of the toilet or the television at the next room can be heard. Thus, you are advised to wear earplugs before you go to sleep. Moreover, you are free to file a complaint if others get too loud.
negative:
Issues with the beds
Some say that the mattresses are too soft. Others say that they are a bit hard. These are mainly based on personal taste though. However, if you get a bit uncomfortable, ask the staff for extra comforters. They will deliver it to your room right away.
negative:
Minor lapses with the housekeeping service
Guests complained that there were strands of hair in the bathroom floors sometimes. Some of the furnishings have markings and dust. However, the staff can be requested to clean your room again.