Hotel Courtyard Palm Desert (Palm Desert, USA)

This hotel has recently underwent a variety of renovations and reviews make it clear that guests are impressed with the results. The lobby is like an extended sitting room where you can stretch out and relax and the overall vibe around the hotel is that everything is brand new.

The rooms and suites also attract positive feedback from guests, who describe the decor as stylish and the amenities as high quality. The beds, in particular, are described as comfortable, the Wi-Fi works well, and extra touches such as USB charging plugs are appreciated. Those guests who had a balcony were particularly impressed.

Guests are highly complimentary about the standard of customer service offered at the Courtyard Palm Desert, often describing the staff as friendly and helpful. The front desk team is quick to offer suggestions for local attractions and dining spots and the service in the Bistro is prompt and attentive.

Feedback concerning all aspects of this hotel is usually positive. Complaints do, of course, crop up from time to time, but these typically relate to one-off issues. One guest says there were no towels by the pool and another thought the air-conditioning units were poorly positioned. Any other negative comments relate to construction work which has since been completed.