About Courtyard Charlotte Concord
Located off Interstate 85, the Courtyard Charlotte Concord is a three-star hotel with a 24-hour fitness center and an indoor pool with a spa tub. Nearby attractions include the Rocky River Golf Club and the Charlotte Motor Speedway.
Rooms feature en-suite bathrooms and air-conditioning, along with desks, coffee makers, and mini-fridges. For entertainment, there’s premium cable and complimentary Wi-Fi.
Facilities at the Courtyard Charlotte Concord include a business center and meeting space, 24-hour front desk services, coin-op laundry, and free parking. Plus, guests can relax in the outdoor courtyard next to the fire pit.
The on-site restaurant, The Bistro, is open for breakfast and evening meals (fees apply). The hotel also has a convenience store where guests can purchase snacks and drinks.
The hotel lies within two miles of Concord Mills Mall, the SEA LIFE Charlotte Concord Aquarium, and zMax Dragway. Downtown Charlotte is a 30-minute drive from the property.
Positive Reviews
positive:
Clean and comfy rooms
Guests do report some minor issues with the rooms at the Courtyard Charlotte Concord although most tend to conclude that the accommodation is clean and comfortable nonetheless. The selection of included amenities is generally considered to be reasonable.
positive:
Good choice of facilities for price
Previous guests have enjoyed the range of facilities at this hotel, particularly the leisure amenities such as the pool and hot tub. The business and fitness centers are said to be reasonably well equipped and guests have found the presence of an on-site restaurant convenient.
positive:
Appealing location
Guests consistently rate the location of this Charlotte hotel highly, often mentioning the ease of access to downtown Charlotte as well as the proximity of the airport and the motor speedway. Shopping and dining options in the area have also proved popular.
Negative Reviews
negative:
Wi-Fi may be unreliable
Previous guests have not been all that impressed with the Wi-Fi at this hotel. The Internet connection is often said to be unreliable, especially on the upper floors. It doesn’t seem like there is any opportunity to upgrade to a premium service.
negative:
Maintenance could be better
Although typically finding the hotel clean and comfortable, guests have reported some maintenance issues at the property. Such complaints typically relate to the shared areas of the hotel although there are examples of poor maintenance in some of the rooms too.
negative:
Mixed feedback about staff
Guests seem to have had varying experiences with the staff at this hotel. While some guests were happy enough with the standard of service, others said they felt like they were annoying the staff when asking questions. Also, guests report that the management staff is impatient with general staff and this can be embarrassing.