Hotel Comfort Suites Southport (Indianapolis, USA)

The rooms are generally described as clean, spacious, and in good condition. Many enjoy the comfortable beds, and also appreciate having a separate sitting area. Fit travellers report that the smallish gym is reasonably well equipped, too.

The front desk staff have earned many good reviews for their personable and professional customer service. Recent travellers have found them happy to recommend area restaurants and to accommodate early check-ins or other, similar special requests when possible. The complimentary breakfast buffet is generally considered a nice bonus, with a reasonable variety of hot and cold items, but no surprises.

Drivers appreciate the well-lit parking lot, and find the hotel easy to access from the interstate. There's a major shopping centre with a Super Target and several restaurants within walking distance, though guests note the roads are not particularly pedestrian friendly. The location is also generally considered convenient to the many attractions of downtown Indianapolis.

Though well maintained, the indoor pool is also considered fairly small for the size of the property. Plumbing issues are also occasionally reported in the guest rooms, most often concerning a lack of hot water.

Though the staff receives many positive reviews, travellers also occasionally report disappointing encounters at the front desk and housekeeping oversights.

Some guests have described the walls as too thin for privacy, and have found the staff ineffective in dealing with disruptively noisy guests