Hotel Comfort Suites Madison West (Madison, USA)

Many past guests of the Comfort Suites Madison have complimented the hotel on its buffet breakfast. This breakfast has plenty of variety and guests have said that the food is very good. This is an added bonus because the breakfast is included in the price of the room.

During happy hour, guests can receive free drinks in the hotel's bar. This was an unexpected bonus for these guests, as it helped them to relax upon arrival at the property. Keep in mind, however, that not everything is free during happy hour.

A number of guests have mentioned that this hotel's rooms are large and are kept very clean. This made arrival much less stressful for these guests, as they had plenty of space to relax in their rooms and didn't have to worry about them being dirty.

Some past guests have noticed that although the staff isn't rude, they don't go out of their way to help and aren't overly engaged with guests. While this isn't a major issue, it is something that could use some improvement, according to those who have stayed there.

There have been complaints from some guests about the Comfort Suites Madison being difficult to locate. The property isn't very well marked and it is set back from the street, so if you don't know where you're going ahead of time, you could run into some issues.

A few guests have said that the beds are uncomfortable. This is mostly because they are too soft, which has led to guests struggling to get comfortable at night.