Positive Reviews
positive:
All-round good value.
Guests love the price of this hotel, and with its great Madison West location, and its range of facilities, the value for money becomes apparent throughout your stay. Families can be comfortably accommodated in one room, helping to save money, and there are plenty of free extras, including a daily drinks reception.
positive:
Convenient location in a good area.
So many roadside hotels are convenient for motorists, but lack any kind of local atmosphere. That's where Baymont Inn and Suites Madison West rings the changes, because it's situated within a thriving neighborhood, with museums, shops and restaurants all within a radius of a couple of miles.
positive:
Inviting pool and hot tub.
The well-maintained pool is one of the star features of this hotel. Whether you want a relaxing session in the hot tub or you plan to exert yourself with some lengths in the pool, you'll find that the facilities are clean and the water's at the perfect temperature - so come on in, the water's lovely!
Negative Reviews
negative:
Outdated appearance.
The hotel is a bit past its best in terms of appearance, with old furnishings and peeling paint that makes it a little lackluster. Guests say that some rooms are also pervaded by musty, smoky smells, increasing the need tor this hotel to be renovated.
negative:
Housekeeping is variable.
While some guests comment on the cleanliness of the rooms, others have complained about rooms not being fully cleaned after the previous occupants, particularly things like the coffee machines. Others have reported that some items, like towels, are not always replaced.
negative:
There's no elevator.
You may have to lug your luggage, children and pets up the stairs, since there's no elevator. It's not a major thing if you're traveling light and you're physically fit, but if you can foresee problems with the stairs, it's worth making a request for a first floor room in advance.