Hotel Comfort Suites (Amarillo, USA)

Members of staff were praised as being helpful, friendly and professional, with Paul, who made particularly good recommendations being mentioned. All members of staff give a good welcome, and recommended good locations. The hotel itself is well located close to good road networks, and there are well stocked gas stations very close by.

Rooms were found to be clean, quiet and comfortable, with very comfortable beds, .

A good hot breakfast, and a competitive price per night at this hotel makes it a very good choice for families traveling with small children, there is plenty of space is with the availability of a fold out couch a refrigerator, and of course the free breakfast. .

The noise insulation is not of the best, and with this being a family friendly hotel it allows the sounds made by dashing about in the corridors intrude into guest rooms. .

Air conditioning units are on the noisy side, and beds squeaky too: worn and dirty carpets, furniture and bathrooms need replacing and updating.

The hotel is in need of updating in some areas; but the most serious criticism was that an open room is not a suite where, to qualify the king sized bed should be in a separate room. Three beds in a single room up against a wall is a crowd, and not comfortable! Guests who were expecting a suite felt let down about that and thought that is is misleading to market a large room as a suite. Nevertheless, for families on a budget the hotel represents good value, with many guests saying they would return if in the location. .