Hotel Comfort Inn & Suites (Lubbock, USA)

Although there are some problems with the rooms, guests typically find they offer an acceptable standard of accommodation. The rooms are often described as quiet. Plus, guests found that the choice of amenities was acceptable for the price.

Rooms at this hotel come in at a reasonable price. Guest also appreciate how the included freebies - Internet access, on-site parking, and breakfast - offer additional savings. Furthermore, the array of on-site facilities such as the pool and salon is impressive.

Most guests describe the staff at the Super 8 Lubbock were friendly. There do appear to be some problems with slow check-in occasionally but, on the plus side, guests are often able to check in early and check out late.

Although quiet with a good choice of amenities, guests do report problems with the accommodation at this hotel. These include broken sofa beds and poor quality linens. Also, the decor in the rooms looks quite dated.

A number of reviews indicate that there are some problems when it comes to housekeeping. Some guests had to ask for rooms to be cleaned before they accepted their allocated room. Also, during their stay, guests report that beds are left unmade, bins are not emptied, and used towels are not replaced.

Several guests found that the choice of items available for breakfast was too small. Also, the food that is available is sparse and slow to be replenished. It does seem that you may want to pay for a better breakfast elsewhere.