Positive Reviews
positive:
Clean and Efficient Lodging
For visitors looking to stay on the southern side of Lubbock, these rooms were not only tidy but suited the purpose perfectly by providing decent-sized, comfortable rooms. Some visitors mentioned that, when compared with other hotels in the area, they really enjoyed this location.
positive:
Staff Goes That Extra Mile
The majority of the visitors here said they had very pleasant interactions with the staff. Others added that they were very efficient at addressing issues, lending a helping hand whenever possible or offering information about the area such as where to dine.
positive:
Visitors Love the Perks
Guests mentioned that they enjoyed things such as the swimming pool and the Wi-Fi, which guests mentioned actually functioned as expected. So if you're looking for a place that has little extras that go beyond just a place to sleep, you'll be happy here.
Negative Reviews
negative:
Some Noise Disturbances
A few guests mentioned that you may have to put up with sounds in this hotel. Others advise it's best to pack your earplugs just to be on the safe side. If not, you may be listening to elevators, neighbors and people in the hallways during your stay.
negative:
Breakfast Needed Some Improving
Most visitors didn't seem to have an issue with the breakfast and even mentioned they enjoyed what was offered. However, others commented that the buffet could use more fresh items such as bread and fruit. Other critics cited that serving times may want to be a bit longer to accommodate everyone.
negative:
Could Be Less Expensive
The majority of visitors felt that the hotel is decent for the amount of money they paid. However, a few detractors mentioned that they felt that it was a little bit overpriced for what's offered.