Positive Reviews
positive:
This hotel ticks all the boxes
Recently updated, the Comfort Inn and Suites - Kannapolis has very clean, large and tidy rooms that are also nicely decorated. The beds and pillows are comfortable, the pool is enjoyable and the executive suites have had jetted tubs added. It is a pet friendly hotel, welcoming dogs for an additional overnight fee. .
positive:
Helpful staff and a nice way to start the day
Many guests have raved about the helpfulness of the employees who were friendly and very accommodating. The majority of guests were also very happy with the free breakfast. .
positive:
From shopping to NASCAR, a convenient location
Located right off Interstate-85, the hotel is only minutes from restaurants, downtown Kannapolis and neighboring Concord. It is also a short drive from a large shopping mall, the Charlotte Motor Speedway and about 30 minutes' drive to the city of Charlotte itself. .
Negative Reviews
negative:
Extra beds are not comfortable
While the main beds are comfortable, anyone who might need to use one of the pull out beds in the room could be disappointed. They are said to be old and uncomfortable.
negative:
WiFi signal can be low depending on room
Former guests have said the hotel's free WiFi can sometimes be weaker in some of the upper level floors, making it difficult to impossible to do work in the room. They also said the provided business centre had no privacy. .
negative:
Some amenities only available in certain rooms
Fridges and microwaves are not provided in all rooms. They are only in the suites.