Positive Reviews
positive:
Rooms are clean and comfy.
All you want to do when you arrive after a long trip is check in and relax, and that's exactly what the Country Inn & Suites By Carlson Concord allows you to do. Guests say that the rooms are kept spotlessly clean, and that they're very comfortable, so you can kick back, connect to the Wi-Fi, and chill out.
positive:
Make a splash in the pool.
The indoor pool is heated, so you can enjoy a swim at any time of year, and it's open from early 'til late, meaning you can always find a time to avoid the crowds. Guests also love the hot tub, which they say is kept at an indulgent temperature that's ideal for sinking into and unwinding.
positive:
Close to the interstate and local restaurants.
With easy access off and on the interstate, if you're on a road-trip, this hotel is ideally positioned for a stopover. There are also numerous restaurants within walking distance of the hotel, some just yards away, so whenever you arrive, you don't have to go far to grab a bite to eat.
Negative Reviews
negative:
Breakfast is underwhelming.
The breakfast buffet has the usual free selection of pastries, cereals, and a few hot options, but guests say that it's nothing special, and if you like a varied breakfast with lots of freshly cooked dishes, you might be disappointed. At least there are eateries nearby if the offering here doesn't grab you.
negative:
The walls are a bit thin.
The rooms aren't brilliantly insulated, so some noise does travel through the walls - guests have complained about noise from people going by in the corridor, or moving about on the floor above, so if you're a light sleeper, you may want to pack earplugs in case you're in a noisy spot.
negative:
Lack of TV channels.
Despite the advertised cable TV, some guests have found that their viewing options limited to local channels, which can be frustrating if you want to catch up with your favorite shows or your usual news channel, and the Wi-Fi may not always be strong enough to stream shows online.