Positive Reviews
positive:
Walk into downtown Gatlinburg
From the Chalet Inn, you'll be a minor stroll from the Gatlinburg Strip and loads of fun activities, fine dining, and nightlife. You can wander over to Circus Golf, swing by distilleries and breweries like Smokey Mountain Brewery, or pop by one of several museums like the Hollywood Star Car Museum.
positive:
Clean, sizeable rooms
You may be surprised at the size of the rooms compared to the price of the hotel. Even the more basic rooms, are spacious yet still comfortable and cozy, as well as meticulously groomed by the housekeeping staff.
positive:
Fresh mountain air
From the hotel, not only will you be close to "The Strip," but you're on the edges of the Smokey Mountain range. Some areas of the hotel even have scenic views of the majestic mountains and the lovely rolling countryside around it.
Negative Reviews
negative:
Could use little work
Between old, beaten up mattresses, worn out fixtures, tired décor, and mismatched or battered furniture, some guests have noted that the hotel could use just a touch of work. Recent reviews have mentioned renovations, which may help these conditions.
negative:
Afterhours check-in heads up
Make sure you're aware of the after hours check-in if you need to arrive late at night. Since the hotel doesn't have a 24-hour front desk, you'll have to register at a nearby motel. This is especially important to note if you're taking a cab.
negative:
Sky versus basement
When booking a room at the Chalet Inn, make absolutely sure you pick the right location in the hotel. Some rooms are bright and cheery with balconies or terraces overlooking the forest and mountains. Others are dank and dark, with no external windows at all.